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Luminet’s hybrid telephone systems by NEC combine traditional PBX features with the flexibility of VoIP functionality. Support is provided for traditional telephone company services such as analog lines and PRIs while also supporting IP lines (SIP trunks) delivered via the internet.

Internally, a hybrid system supports legacy analog and digital telephone sets as well as IP telephones. In multi-site environments, remote sites use WAN connections via the internet to connect to the main site and remote workers use IP phones to remain a part of the corporate telephone system with all functionalities maintained.

On-Premise

NEC is a world leader of integrated communications solutions for businesses. The alliance between Luminet and NEC allows us to offer a full range of the most innovative products, applications and services to businesses with a few users to those with a few thousand. Luminet works with NEC because their products meet business customer criteria. Known for their efficiency and reliability, many Fortune 1000 companies use NEC products.

Luminet’s inventory includes support for most system models, including: SV8100/9100, SV8300/9300, SL1100 and IPK (I & II).

PRIs and analog lines

Telus is recognized as a global precursor of the NGN (Next Generation Network) IP network. This partnership with Telus gives Luminet an enviable technological advantage. With a presence in most of the regions and large urban areas in Quebec, Ontario, Alberta and BC, Telus has been collaborating with Luminet since 2001. Telus offers a complete range of Internet, voice, data and wireless (TELUS Mobility) solutions. The business world recognizes the Telus pan-Canadian network for its great performance and reliability.

Digital Phones

Digital telephones were an evolution of the old analog telephones that are still common today in the hotel industry. Unlike analog phones that were universally compatible, digital phones only talk to a system of the same brand (i.e. NEC, Nortel, Avaya) and they function by converting the analog voice signal into a digital signal and then decode that signal as sound at the other end. Digital use minimum power and is supplied over the line, by the system.

Digital phones can be used with new cat 5/6 or older cat3 cables but a dedicated cable is required. If installing new cabling within your facility is a challenge, a digital phone may be appealing. When it comes to relocating a user, digital telephones do not handle this easily and may require a technical intervention.

Legacy systems

All manufacturers have moved from traditional to IP, but several still have an installed base of legacy systems to support. If end-of-life announcements have not yet come for your system, they will soon, as the support costs and parts supply cannot be sustained indefinitely. The longer you keep your system beyond that point, the higher the risk in terms of parts availability and technical expertise which erodes as time and energy is focused on current offerings.

Even if your current phone system is working well, it still costs money to maintain and operate. If you feel that this expense has become questionable, it may be time to compare the current costs with those of a new solution. Hosted VoIP systems are often less costly, so the cost to upgrade may be less than expected.

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