In a recently published workplace collaboration study conducted by Metrigy, they looked at businesses' traits achieving measurable success from their investments in workplace collaboration technologies. This global study included data obtained from 476 businesses of varied sizes and verticals, examining…
With our limited patience for waiting for anything, think Amazon, why would waiting on hold be any different. But businesses can’t easily provision resources for spikes in call activity so what becomes important is reducing the frustration for those waiting…
USING A NEW VOIP SYSTEM TO DELIVER AND MEET BUSINESS MISSION A fast-growing Insurance brokerage company has leveraged a top-quality team and deploying cutting-edge technology to become one of the largest and fastest-growing insurance brokerages in the industry. But the…
We compile a list of the Top Business VoIP Features. These features are for every company, no matter how big or small your company is. Video Conferencing: Conduct remote business meetings via video conferencing. Web Site Live Chat: Communicate with…
You are not alone! These are the Top 5 most common client requests. I forgot my password to access my voicemail. A: With VoIP systems, passwords are quickly reset by the support team compared to traditional phone systems that required…