VoIP Call Quality
Why does my internet connection work well, but my VoIP call quality is so poor? How many times have you been on a VoIP call when all kinds of issues arise like jitter, echoes, choppiness? You know, when things sound…
Managing Calls for all Canadian Operations
A Communication Solution for an International Transportation & Logistic Company International transportation and Logistics: Centrally managing calls for all Canadian operations with call centre queues for many departments An international transportation and logistics company was looking for a solution to…
Successful VoIP Implementation
Top 10 List for a Successful VoIP Implementation VoIP has the potential to transform any enterprise. It is inexpensive and offers advanced functionality. And yet, quite a few businesses hesitate to make the move and upgrade outdated technology. If you’re…
Cloud-based Solution for a Multi-Site Business
Industrial valves company: Multiple sites throughout Canada A Canadian industrial valve company was looking for economies and simplified management of their phone systems and economies of scale. Furthermore, an objective was to enhance communications throughout their 10 offices and multiple…
E-Fax Services
How E-fax works The vast majority of businesses moving to VoIP do not want to be left with unnecessary analog phone lines. Even though the use of the fax has diminished greatly, it is still a requirement for most. Fortunately,…