Prior to moving from traditional telephone service to SIP trunking, several points must be considered. How many people are on the phone at the same time during your busiest hours? This will determine how many SIP channels you will need.…
E911 (Enhanced 911) is support for VoIP phone users who dial 911, the standard number for requesting help in an emergency. Due to the fact that VoIP users may at dispersed locations or are mobile, 911 services have had to…
When considering a VoIP telephone system, the physical manner in which the new system will be installed within the network is an important consideration. You may either create separate networks for data communications and voice communications or combine the two onto…
Like in any other industry, knowledge and experience are important criteria when selecting a vendor/supplier of products or services. The telephone industry is no different especially as the technology shifts slowly to IP/VoIP from traditional analog/digital based systems. Experience with traditional…
When choosing an on-premise telephone system, an important decision relates to the type of desk phone you will select. But let’s begin with the differences between these technologies. Digital Phones Digital telephones were an evolution of the old analog telephones…