One of our clients had previously implemented a Microsoft 365 solution, that enabled a more dynamic workforce, and the ability to work simply and securely from any device or location. However, communication was still a challenge with a traditional phone system in place, which…
Luminet recently completed a new VoIP phone system installation for a renowned 30-year-old debt solutions business with 40 office locations. Although the existing VoIP solution was working reliably, the ability to adequately manage phone calls was very limited. The new…
Although this agency has superb offices, the majority of the team work from home. The idea of a flexible work environment without the daily commute was very appealing and for the most part, productive. Communications however was the choke point…
A modern law firm was struggling badly with their old phones that were clunky and didn’t have basic features like transfer or a dial by name directory. Clients and staff were both frustrated enough that cell phones became the norm.…
A successful heating services company receives many customer calls weekly and needed a communications solution that could handle large call volumes without making customers wait. A new VoIP solution was installed that provided a flexible, cloud-based solution that combines centralized…