Using your data network to carry voice traffic has all kinds of benefits for your business, especially as relates to reduced costs, space and power. But preparing your network to handle this kind of data requires preparation. Determine how you…
• Are you frustrated managing your telephone system? • Would you like to be able to receive your office calls wherever you are? • Would you like your phone system responding during power outages? • Are you leveraging the power…
Prior to moving from traditional telephone service to SIP trunking, several points must be considered. How many people are on the phone at the same time during your busiest hours? This will determine how many SIP channels you will need.…
E911 (Enhanced 911) is support for VoIP phone users who dial 911, the standard number for requesting help in an emergency. Due to the fact that VoIP users may at dispersed locations or are mobile, 911 services have had to…
Many vendors suggest removing desk phones in favour of a softphone. What are the benefits and what are the pitfalls? Manufacturers that make a lot of money selling desk phones will likely say that it is beneficial to keep them,…