There are three different types of cloud services you can consider meeting the needs of your small business. Public cloud This type of computing is owned by a cloud company provider and is used by many different companies. Some larger…
The plan that made sense for your small business a year ago isn't necessarily right for you today. Market conditions are always changing, so it is a good idea to revisit and update your business plan on a regular basis.…
Transitioning to a cloud-based VoIP phone system includes many moving parts. To ensure success, start gathering information and making decisions early in the process, and include project management to oversee the implementation. Here are some key points to keep in…
Customer service is the front line of most businesses. It is where customers go to order, inquire and complain. A customer service department will operate a peak performance if the right tools are provided. One of the most important tools…
According to research, only 10% of employees thrive in the remote work environment. These are people that are happier and more productive when working remotely and they are important to the success of the entire team. Given that these people…